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metrotaxiservice.com
What We Offer

Taxi Service in Rome & Utica, New York — safely, on time, every time.

From a quick trip across Rome and Utica to specialized non‑emergency medical transport, our licensed and insured team is equipped for every kind of ride.

We Offer

Taxi & Car Service

Our everyday ride for everyday life — errands, appointments, nights out, or a trip across town. Call for on‑demand pickup or schedule ahead, with flat rates so you always know the cost upfront.

  • On-demand or scheduled pickup
  • Flat, upfront local rates
  • Clean, comfortable sedans
  • Licensed, background-checked drivers
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We Offer

Wheelchair Transport

Ramp and lift‑equipped vans built for safe, dignified travel. Our trained staff assist with boarding, securement, and drop‑off, so riders and families can travel with confidence.

  • Ramp & lift-equipped vans
  • Secure wheelchair restraint systems
  • Door-to-door boarding assistance
  • Insurance billing available
We Offer

Stretcher Transport

Non‑emergency stretcher transport for patients who must remain lying down during travel. Our vehicles are equipped for safe securement, and our team handles every transfer with care.

  • Fully equipped stretcher vans
  • Trained transfer & securement staff
  • Facility-to-facility coordination
  • Scheduled around discharge times
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We Offer

Ambulatory Transport

For riders who can walk with a little help, our ambulatory service offers a supportive arm, a steady pace, and a driver who waits until you’re safely seated before pulling away.

  • Assisted walking to and from the vehicle
  • Patient, unhurried service
  • Ideal for seniors & limited mobility
  • Door-through-door assistance available
We Offer

Airport Transfers

Scheduled rides to Syracuse Hancock International and Griffiss — book ahead and skip the stress of driving or parking. We track your flight and plan pickup accordingly.

  • Flat airport rates
  • Scheduled pickup & drop-off
  • Room for luggage
  • Early-morning & late-night availability
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We Offer

Non‑Emergency Medical Transportation

Dialysis, physical therapy, outpatient procedures, and routine appointments — coordinated around your schedule, not the other way around. Insurance billing is available for eligible trips, and case managers can set up recurring rides.

  • Insurance accepted on eligible trips
  • Recurring appointment scheduling
  • Wheelchair, stretcher & ambulatory options
  • Facility & case manager coordination
OUR WORK PROCESS

Book a Ride With Us in the Easiest Process Easiest Process

Step 1
Call or Request
Call our 24/7 dispatch or request a ride online — just tell us where you need to go.
Step 2
Choose Your Ride
Pick the right fit for your trip — sedan, wheelchair van, stretcher, or ambulatory support.
Step 3
Confirm the Details
Share your pickup time, address, and any special needs so we're ready when you are.
Step 4
Sit Back & Ride
Relax while our trained driver gets you there safely, comfortably, and on time.
Our Fleet

Sedans and Vans, Ready For The Job

Vans

Sedan

We keep a mixed fleet on the road so the vehicle always fits the trip — a comfortable sedan for a quick ride, or a full‑size van for wheelchair, stretcher, and group transport.

  • Professionally trained, background‑checked drivers
  • Clean, well‑maintained vehicles
  • Wheelchair lifts & stretcher securement on select vans
  • Available for individuals, groups, and facilities
FREQUENTLY SKED QUESTIONS

Answer to all the Frequently Asked Questions

How far in advance do I need to book a ride?
Same-day rides are welcome, but we recommend booking at least 24 hours ahead for medical appointments, airport transfers, or wheelchair/stretcher transport so we can schedule the right vehicle.
Do you accept insurance for medical transportation?
Yes. We work directly with many insurance plans and case managers for eligible non-emergency medical trips — call our dispatch to confirm your coverage.
What's the difference between wheelchair, stretcher, and ambulatory transport?
Wheelchair transport uses a lift-equipped van for riders who remain in their chair; stretcher transport is for patients who need to stay lying down; ambulatory transport is for riders who can walk with some assistance.
Do you offer flat rates?
Yes — many local routes and airport runs have set flat rates, so you know the cost upfront with no meter surprises.
Are discounts available for seniors or frequent riders?
Yes. We offer senior citizen discounts and worker punch cards for regular commuters — ask dispatch when you book.
Do you serve areas outside Rome and Utica?
Our primary service area is Rome, Utica, and the surrounding Mohawk Valley, including trips to Syracuse Hancock International Airport. Call to ask about a specific destination.

Choose the Right Ride From Our Reliable Fleet

Metro Transportation is built for everyday riders and families who need dependable transportation. We’re here to power your rides — from a quick sedan trip to a wheelchair-equipped van for medical appointments.

Metro Taxi Services has proudly served Rome, Utica, and the surrounding communities with safe, reliable transportation for years. From local taxi rides and airport transfers to wheelchair, stretcher, ambulatory, and non-emergency medical transport, our experienced team gets you there comfortably, safely, and on time.

Serving

Rome & Utica, New York

Email Us

CALL CENTER
(315) 334-4444
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